Booking Conditions

Booking Conditions

Let's discuss everything in advance and settle things fairly for both sides


From our point of view, this includes the following documents, which we would be happy to send you to review:

- Rental contract including terms of payment and cancellation policy
- House rule
- WiFi User Agreement

Below is an excerpt from our rental agreement on the points of payment, deposit and cancellation, the current version in the rental agreement is always valid:

§ 6 Payment of the rental price

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§ 6.3 Payments of the rental price are to be made as follows:

20% within 7 days after conclusion of the contract

80% up to 1.5 months before the first day of the rental period


§ 7 Deposit


7.1 Before taking over the holiday apartment, the tenant must pay the landlord a deposit of €500 to secure his claims arising from the tenancy by bank transfer to the landlord’s account details mentioned above. The deposit payment does not bear interest and is to be paid to the landlord's account up to 7 days before the day of arrival. It is pointed out that the tenant's liability for damage / dirt / defects or missing items is not limited to the amount of the deposit.

7.2 The deposit is to be settled after the end of the tenancy and return of the holiday accommodation and returned to the tenant as soon as it is foreseeable that the landlord is not entitled to any claims from the tenancy.

7.3. The landlord must inform the tenant of possible claims to the deposit no later than 3 days after the end of the tenancy by e-mail.


§ 8 Withdrawal before the start of the rental period and termination of the stay



§ 8.1 Withdrawal and appointment of a new tenant

If the tenant withdraws from the contract before the start of the rental period and provides a suitable new tenant who meets the usual requirements of the landlord and enters into the rental contract on the same terms, he will be released from the rental contract at his request against payment of a flat-rate processing fee of 3% of the rental price .

The landlord recommends that the tenant take out travel cancellation insurance.

§ 8.2 Withdrawal without providing a new tenant

If the tenant withdraws from the contract before the start of the rental period and does not provide a replacement tenant, he is liable to compensate the landlord.

The amount of compensation is limited to the following time-dependent portions, hereinafter referred to as maximum compensation:

10% in case of termination after conclusion of the contract

15% for cancellation up to 10 months before the first day of the rental period

20% if canceled after 10 months to 6 months before the first day of the rental period

50% if canceled after 6 months to 3 months before the first day of the rental period

80% in the event of cancellation up to 3 months to 1.5 months before the first day of the rental period

95% if canceled after 1.5 months before the first day of the rental period

Irrespective of the time of cancellation of the trip, the landlord is obliged to try to find a replacement rental of the holiday apartment and thus to minimize the tenant's compensation payment. For this purpose, 10% of the rental price has been agreed as a flat-rate expense allowance for the landlord and must be paid in any case.

In the case of a replacement rental by the landlord, the rental price to be paid by the replacement tenant (less the agreed 10% of the rental price as a flat-rate expense allowance "new tenant search") is to be offset against the compensation owed and reduces the maximum compensation mentioned above.

The renter is permitted to provide evidence that no damage has occurred or that the damage was significantly less than the percentages mentioned above.

§ 8.3 The landlord must provide the tenant with information about a replacement rental.

§ 8.4 If the tenant ends the stay prematurely for reasons for which the landlord is not responsible, he remains obliged to pay the full rental price.

§ 8.5 The lessor recommends that the lessee take out travel cancellation insurance.

§ 8.6 Withdrawal by the lessor if the lessee fails to pay on time

If the tenant does not make the contractual payments on time and the landlord therefore withdraws from the contract, the tenant is obliged to compensate the landlord.

The amount of compensation is limited to the following time-dependent portions, hereinafter referred to as maximum compensation:

10% in case of termination after conclusion of the contract

15% for cancellation up to 10 months before the first day of the rental period

20% if canceled after 10 months to 6 months before the first day of the rental period

50% if canceled after 6 months to 3 months before the first day of the rental period

80% in the event of cancellation up to 3 months to 1.5 months before the first day of the rental period

95% if canceled after 1.5 months before the first day of the rental period

The landlord is obliged to try to find a replacement rental of the holiday home and thus to minimize the compensation paid by the tenant. For this purpose, 10% of the rental price has been agreed as a flat-rate expense allowance for the landlord and must be paid in any case.

In the case of a replacement rental by the landlord, the rental price to be paid by the replacement tenant (less the agreed 10% of the rental price as a flat-rate expense allowance "new tenant search") is to be offset against the compensation owed and reduces the maximum compensation mentioned above.

The renter is permitted to provide evidence that no damage has occurred or that the damage was significantly less than the percentages mentioned above.

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